Terms & Conditions

Welcome to Gifts From Heaven web site online store. Terms and conditions stated below applies to all visitors and users of Gifts From Heaven. You're bound by these terms and conditions as long as you're on gifts-h.com.

General

  1. The content of terms and conditions may be change, move or delete at any time. Please note that Gifts From Heaven have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Gifts From Heaven will take immediate actions against the offender(s).
  2. Buyer is responsible for shipping fees. For order of RM100 and above, free shipping for West Malaysia via courier service (Skynet / Kangaroo). East Malaysia free shipping via Pos Malaysia Registered Air Parcel for order above RM200.  No FREE SHIPPING for wholesale / oversea delivery. Wholesale and oversea order pls wait for our shipping quotation.  Pos Malaysia Air Parcel will take around 7 working days to reach (not including Saturdays & Sundays).  If buyer wished to change to other courier company, pls contact us as we will let you know the balance amount to be paid.
  3. Order will be cancelled if no payment is received within 24 hours.
  4. Item may be out of stock (could be sold out to walk-in customer at our showroom).  We will inform you if item is sold out.  You may choose either change to other items or a full refund.
  5. Self collection at our showroom in Kota Kemuning is available with full payment only.  Kindly call to inform us on the date and time that you will come to do your collection so that we can get your order ready.  If you do not wish to make full payment first, you may make your purchase directly from our showroom at your convenient time within our business hours. 
  6. NO REFUND for credit card payment.
  7. No reservation or booking without payment.
  8. Product(s) will only be delivered upon clearance of payment within 3 working days (excluding the day of receiving your payment and weekends).
  9. Product photos are taken by ourselves.  As a result of photography skill and condition of different display settings, chromatic aberrations are unavoidable.  Buyer who is very particular on this pls clarify with us before placing order.
  10. We try our best to offer the best quality items among the same range of products at a price lower than the market price.  However, if buyer requests the quality and packing of the item to be 100% perfect but with a price that is one time or few times lower than the market price pls clarify with us before placing order.



Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Gifts From Heaven.

Comments and Feedbacks
All comments and feedbacks to gifts-h.com will be remain Gifts From Heaven's property.

User shall agree that there will be no comment(s) submitted to the gifts-h.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Inaccuracy Information
From time to time, there may be information on gifts-h.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.